They are exclusively available to providers and administrative staff and can help educate them about payer coverage, billing and coding, and claims submission. FRMs are ViiV Healthcare employees who work alongside ViiVConnect. If you’re a provider, you can also get help from your regional Field Reimbursement Manager or FRM. Whether you’re a provider or someone taking a prescribed ViiV Healthcare medication, if you have questions about access and coverage or financial assistance from ViiVConnect, you can call the toll-free number and get one-on-one support from a dedicated Access Coordinator. When you’ve got questions, they’ve got answers. We like to think that the most important part of ViiVConnect is our people. ViiVConnect cannot submit information or paperwork to the insurance company on behalf of your office.įor practices administering our injectable medications, we can help with information about how to acquire them from a specialty pharmacy or via Buy and Bill and can answer questions about reimbursement. We can also provide information to help providers obtain prior authorizations and manage claims denials and appeals, as well as offering guidance on billing and coding for claims. This way, they and their provider have a good understanding of what their coverage is and what their costs will be. When someone enrolls in ViiVConnect, we can contact their insurance company directly to confirm their benefits. One of these important services is Benefits Verification. ViiVConnect offers services to help providers with access and reimbursement for prescribed ViiV Healthcare medications. VIIV HEALTHCARE MEDICATIONS TO ELIGIBLE PATIENTS AT NO COST ViiVConnect enrollment is required for access to the Patient Assistance Program.įor people without insurance, ViiVConnect offers the Patient Assistance Program, which provides ViiV Healthcare medications to eligible patients at no cost. FOR INJECTABLE MEDICATIONSįor people receiving one of our injectable medications who are enrolled in one of the savings programs, providers can submit claims directly to the program online.Or, they can sign up for a savings program directly online without enrolling in ViiVConnect by visiting: When you enroll a patient in ViiVConnect, we will check which programs they are eligible for and ask if they want to enroll. ViiVConnect programs do not constitute health insurance.įor people with insurance, the ViiVConnect Savings Card or the ViiVConnect savings programs can help them pay as little as zero dollars in co-pays each time they refill their prescription or receive their injectable medication.Īnd as part of our commitment to flexibility, we offer several different ways to enroll in any of the ViiVConnect savings programs. Subject to eligibility, program Terms & Conditions. That’s why we offer several different financial savings programs. Helping people afford their prescribed ViiV Healthcare medications is one of our most important goals. *These services are specific to ViiV Healthcare injectable medications. Prior authorization (PA), claim denials, and appeals support.You can rely on ViiVConnect when you want assistance and manage things on your own when you don’t. We know that different practices have different needs, so we’ve designed our services to be flexible. Stick around and get to know ViiVConnect, from financial savings programs, like the ViiVConnect savings programs, ViiVConnect Savings Card, and Patient Assistance Program, to access and reimbursement support. We’ve got a lot to offer-for providers and for people who have been prescribed ViiV Healthcare medications.
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